If you’ve read the second installment of our series on Tales and Lessons from the NTSB report, then you know we’ve been reading Enbridge’s self-description: in particular, its Statement on Business Conduct, its stated corporate values, andĀ its Corporate Social Responsibility Policy. Foremost among their values are integrity and respect. They state that they will:

  • Maintain truth in all interactions
  • Do the right thing; do not take the easy way out
  • Take accountability for our actions, without passing blame to others
  • Follow through on commitments

Also, they will:

  • Value the contributions of others
  • Take the time to understand the perspective of others
  • Treat everyone with unfailing dignity

And here’s just a little more:

Enbridge will engage stakeholders clearly, honestly, and respectfully.

Enbridge is committed to timely and meaningful dialogue with all stakeholders, including shareholders, customers, and employees, indigenous peoples, governments, regulators, and landowners, among others.

The question for those readers who have dealt directly with Enbridge is this: in your experience, has Enbridge lived up to its stated values and practices? Why or why not? Please let us know in the comments section!