Is it possible that we’ve turned a corner?

Today, the nearly unspeakable happened. We had to pinch ourselves at first just to make sure we weren’t dreaming. You see, for the first time in several emails over a period of months, we received a reply from Jason Manshum. Yes, you heard that right– an actual reply! And not just one reply: he also responded to a follow-up.

We are grateful that he took the time. After all, we understand that replying to us can be a little tricky and seemingly risky. We have not hesitated to criticize when criticism is warranted. At the same time, however, we don’t withhold praise and gratitude when that is warranted. Bafflingly, this is the thing Enbridge never seems to have understood, despite available evidence. And we don’t play games. We’re not looking to bait or trick or ambush or play gotcha or anything else. All we have EVER wanted is honest, direct, straightforward, good faith communication. We’ll also add that however much we may be critical here– we’re just calling ’em like we see ’em– we also strive to be fair and unfailingly polite in our communications with Enbridge representatives; in fact, we have never been anything but.

In other words, none of this is very complicated.

Anyway, we asked Jason about the segmenting and capping matter that we mentioned the other day. At first blush, the information seemed rather odd and unclear (though the lack of clarity may have been partly the reporter’s fault) and it was certainly not something we’d ever heard before.  Manshum’s explanation is as follows (we’re paraphrasing):

The way the deactivation works, the old pipe is not just capped at either end of the long 200-plus mile stretch (one end in Griffith, Indiana and the other in Marysville, Michigan). Rather, as portions of the replacement line are complete, the old sections are deactivated, capped, and the new segments put into operation. In many cases, this capping takes place at pumping stations (which makes sense to us), but not always. So currently, portions of the replacement line are already in operation, such as the 5 miles stretch outside the Marshall pumping station.

Obviously, we are no experts. But none of this strikes us as particularly troublesome or irregular. It is a little strange that this wasn’t explained to us clearly from the start and it doesn’t ease any of the original, longstanding concerns so many of us have had from the beginning of all of this. On the other hand, we also don’t think it’s cause for any additional concerns– unless someone explains to us otherwise.

So thank you once again to Jason for clearing this matter up. See how easy that was? Perhaps this little exchange will open the door to a new phase of ongoing, cordial, transparent communication. It would certainly be appropriate, given that we’re on our way to a conference devoted to fostering just that kind of communication.